Question 1

How easy is it to set up?

Accepted Answer

Super easy! When you receive your device you will plug in the HDMI to your television, plug in your power adapter, put two AAA batteries in your remote (not included) and the SkyStream will walk you through the entire set up process. You'll be streaming in about 5 minutes from when you opened the box!

Question 2

Do I need internet to be able to stream my favorite content?

Accepted Answer

Yes, streaming relies on an internet connection to work. We recommend 10 Mbps download speed for an awesome experience. Most internet providers base packages are much more than that, so if you have internet at your house you're most likely good to go. You can connect your SkyStream box with WiFi or with an Ethernet cable.

Question 3

Do I need more than one unit for multiple televisions?

Accepted Answer

Yes, SkyStream can only stream on one TV at a time. However they are highly portable and can be moved from one TV to another by simply connecting the HDMI cable and plugging it in. It's so portable in fact that you can bring it with you on vacations and business trips! Don't ever miss your favorite content!

Question 4

How much money can I really save?

Accepted Answer

How much money you can save each month varies from person to person. The best way to figure out this number is to see how much you spend for your internet and subtract that from your total bill. Our average customer saves at least $100 a month.

Question 5

Do you charge for customer service?

Accepted Answer

We don't charge for customer service. Email, Chat, YouTube channel and our private Facebook support group are all free. We offer the highest quality cord cutting products and the most professional and highly trained customer service technicians!

Question 6

Can I use Netflix, Amazon Video, Disney+ and other streaming services in 4K?"

Accepted Answer

Yes you can use all of your favorite streaming applications. A subscription to any of these services are required to use their respective apps. SkyStream does not circumvent any subscription based streaming services in any way.

Question 7

Does it have Bluetooth?

Accepted Answer

Yes, it comes with built in Bluetooth.

Question 8

What operating system does it come with?

Accepted Answer

The current model comes with AndroidTV 10.

Question 9

Is there a warranty on the device?

Accepted Answer

Yes, every SkyStream is quality tested before it ships out to a customer. We offer a 1 year warranty on each unit (Physical damage and Water damage caused by the customer is not included in this warranty.)

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