Power

Unit does not turn on at all

Posted by DBNY Collaborator on

If your unit is plugged into a working outlet that has power, but you are not seeing any lights indicating that the unit is on please give us a call at 888-963-9105. Most likely the power supply has died and a replacement will need to be sent.

Read More

Unit lights up but does not display anything on the screen

Posted by DBNY Collaborator on

If your unit displays an LED indicating that it is on but is not displaying anything on your TV, Please refer to the display section of the support page for help.

Read More