If you are experiencing any of these issues please follow the below listed troubleshooting steps.

  1. Unplug the HDMI cable from both the Skystream unit and your television.
  2. Plug both of them back in and make sure that they are both seated firmly.
  3. If this does not fix the problem, try using a different HDMI port on your TV.
  4. If this does not work, please try using a different HDMI cable.
  5. If a new HDMI cable does not solve the problem please give us a call at 888-963-9105.