Wifi / Internet

Wi-Fi Troubleshooting Guide

Posted by Bobby J on

Enter the correct name for your wireless network Selecting the wrong wireless network name will cause your wireless network connection to fail. If you are not certain that your SkyStream device is connected to the correct network Read Below. When connecting your SkyStream device to your home wireless network, you will need to select the name of the wireless network. The SkyStream device scans all available networks and presents a list that is ordered by the strength of the wireless signal. The wireless network name, sometimes called the SSID, is either the default name that was set by your ISP...

Read More

Buffering Explained

Posted by Peter Mitchell on

There are a lot of misconceptions in the streaming world about what buffering is, what causes it, why it happens and how to help avoid it. So we wanted to write an article addressing some of the causes of buffering and how to help minimize it, Please note that I did not say eliminate it as this is impossible. But before we get into the buffering discussion I want to explain a little bit of how streaming actually works and explain what is happening behind the scenes when you click on something to stream. So let’s go through what happens...

Read More

Wi-Fi Troubleshooting Guide

Posted by Peter Mitchell on

Enter the correct name for your wireless network Selecting the wrong wireless network name will cause your wireless network connection to fail. If you are not certain that your SkyStream device is connected to the correct network Read Below. When connecting your SkyStream device to your home wireless network, you will need to select the name of the wireless network. The SkyStream device scans all available networks and presents a list that is ordered by the strength of the wireless signal. The wireless network name, sometimes called the SSID, is either the default name that was set by your ISP...

Read More

Internet Trouble Shooting

Posted by DBNY Collaborator on

There are many factors that come into play on a home network. This section will cover some remedies to common home networking problems. We do recommend that the SkystreamX unit is receiving 10 Mbps or 10,000 Kbps of download speed to operate properly. Rebooting your Modem – Modems are just like computers. Over time they slow down and need to be reset. We recommend resetting your router at least once a month to ensure you are getting proper speed being fed into your home network. To reset your Modem, simply unplug it from its power source for 30 seconds, plug...

Read More

How to run a Speedtest on your Skystream Android TV Box

Posted by Bobby J on

To run a speed test to find out what internet speeds your device is receiving you click on the Fast application on the home screen (SkyStream Two and Three's.) The Fast app will start teh speed test automatically.

Read More